Guests may cancel free of charge within 14 days of booking before check-in by emailing us.
 

Bookings cancelled less than 14 days before check-in are non-refundable, as reserved dates are set exclusively for the guest.

Once a stay has commenced, no refunds are provided, as services have been rendered.
 

Approved refunds will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or card provider.
 

To request a cancellation or refund, email info@nd-guesthousing.com with your booking details.